Refund Policy
Effective Date: October 2025
Odyssey Recording Studios operates under a strict no-refund policy on deposits or completed session payments.
Refund Exceptions (at Management’s Discretion):
If a session is canceled by Odyssey due to unforeseen circumstances (e.g., technical issues, staff emergencies), clients will be offered either a full refund or the option to reschedule at no cost.
If technical difficulties occur during a session and cannot be resolved within a reasonable timeframe, a partial credit may be issued toward a future booking.
Non-Refundable Scenarios:
Client cancellations within 24 hours of the session.
Failure to attend a session (no-show).
Dissatisfaction with creative output (mix, master, etc.), as artistry is subjective.
All refund requests must be submitted via email to info@odysseyrecordingstudios.com within 7 days of the scheduled session date.